Frequently Asked Questions


For homestay owners

Is it free to post my homestay? No, we charge homestay owner 70 MYR per year to use our system and post your homestay details.


I have more than one homestay, how much is the charge? You just need to pay the subscription fee of 70 MYR per year to post your homestay details, no extra charge for the additional houses.


Any consequense if I don't pay the subscription fee? We will start calling homestay owners to make the subscription fee starting March 10, 2020. After March 10, 2020 homestay owners who don't pay the subscription the account can be banned or the homestay details be removed.


I have trouble logging into the system? Send an email to admin[at]asiahomestay[dot]com


For guest

How to contact the homestay owner? You may contact the homestay owner via email, sms or call.


How to make the payment? You need to contact the homestay owner for the payment details. Some owners may take deposit to confirm your booking


How to complaint about the homestay owner? If you want to make a complaint, please do so by sending us an email to abuse[at]asiahomestay[dot]com. We will investigate the matter further.


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