Frequently Asked Questions

For homestay owners

Is it free to post my homestay? No, we charge homestay owner 70 MYR per year to use our system and post your homestay details.

I have more than one homestay, how much is the charge? You just need to pay the subscription fee of 70 MYR per year to post your homestay details, no extra charge for the additional houses.

I have trouble logging into the system? Send an email to admin[at]asiahomestay[dot]com

For guest

How to contact the homestay owner? You may contact the homestay owner via email, sms or call.

How to make the payment? You need to contact the homestay owner for the payment details. Some owners may take deposit to confirm your booking

How to complaint about the homestay owner? If you want to make a complaint, please do so by sending us an email to abuse[at]asiahomestay[dot]com. We will investigate the matter further.

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